Showing posts with label aviation. Show all posts
Showing posts with label aviation. Show all posts

Wednesday 4 September 2019

Aviation Career | IATS Aviation

The aviation industry, an integral part of society, needs qualified personnel for an array of aviation careers. The aviation industry provides careers requiring various skills, interests and backgrounds. Many of the entry-level aviation jobs include extensive customer service contact requiring strong communication and interpersonal skills.

IATS Aviation

Some aviation careers require certification from the Federal Aviation Administration, such as pilot and air traffic control specialist. Some aviation careers, including an aviation business manager, may require a college degree. In this section click on a link to access a thorough review of an aviation career you're interested in. Learn about daily activities, the salary, the employment outlook, the education requirements and much more. Once you've explored this page on Aviation Careers we encourage you to keep reading our website's extensive career guide with details on job options, education requirements and salaries.

Air Hostess

Prior to each flight, flight attendants attend a safety briefing with the pilots and lead flight attendant. During this briefing, they go over safety and emergency checklists, the locations and amounts of emergency equipment and other features specific to that aircraft type. Boarding particulars are verified, such as special needs passengers, small children traveling as unaccompanied or VIPs. Weather conditions are discussed including anticipated turbulence. Prior to each flight a safety check is conducted to ensure all equipment such as life-vests, torches (flashlights) and firefighting equipment are on board, in the right quantity, and in proper condition. Any unserviceable or missing items must be reported and rectified prior to takeoff. They must monitor the cabin for any unusual smells or situations. They assist with the loading of carry-on baggage, checking for weight, size and dangerous goods. They make sure those sitting in emergency exit rows are willing and able to assist in an evacuation and move those who are not willing or able out of the row into another seat. They then must do a safety demonstration or monitor passengers as they watch a safety video. They then must "secure the cabin" ensuring tray tables are stowed, seats are in their upright positions, armrests down and carry-ons stowed correctly and seat belts are fastened prior to takeoff. All the service between boarding and take-off is called Pre Take off Service.

A Career in the Sky

Flight attendants are trained to deal with a wide variety of emergencies, and are trained in first aid. More frequent situations may include a bleeding nose, illness, small injuries, intoxicated passengers, aggressive and anxiety stricken passengers. Emergency training includes rejected takeoffs, emergency landings, cardiac and in-flight medical situations, smoke in the cabin, fires, depressurization, on-board births and deaths, dangerous goods and spills in the cabin, emergency evacuations, hijackings, and water landings. Once up in the air, flight attendants will usually serve drinks and/or food to passengers using an airline service trolley. When not performing customer service duties, flight attendants must periodically conduct cabin checks and listen for any unusual noises or situations. Checks must also be done on the lavatory to ensure the smoke detector hasn't been disabled or destroyed and to restock supplies as needed. Regular cockpit checks must be done to ensure the health and safety of the pilot(s). They must also respond to call lights dealing with special requests. During turbulence, flight attendants must ensure the cabin is secure. Prior to landing, all loose items, trays and rubbish must be collected and secured along with service and galley equipment. All hot liquids must be disposed of. A final cabin check must then be completed prior to landing. It is vital that flight attendants remain aware as the majority of emergencies occur during takeoff and landing. Upon landing, flight attendants must remain stationed at exits and monitor the airplane and cabin as passengers disembark the plane. They also assist any special needs passengers and small children off the airplane and escort children, while following the proper paperwork and ID process to escort them to the designated person picking them up.

Conclusion

IATS Aviation College, made its humble beginning in June 1996 at ADOOR, a bustling town in God's own country. We have started our prestigious training centre in THIRUVANANTHAPURAM in 2013 and our COCHIN centre was inaugurated in 2014.


IATS - Aviation Institute

In a short span of time, IATS Aviation College has carved a name for itself in the travel arena by producing professionals of excellent calibre. Job potential in both Airports and Airlines has increased in recent decades. 
Mastering of communication skills, specialized training by Airline industry professionals and imparting efficient training programmes in travel formalities are the hallmarks of IATS education. 

For more details www.iats.in
Contact us on     info@iats.in
Call us on            +91 9947 45 9000


Monday 2 September 2019

Trends in Airline Industry | IATS Aviation Academy

The trajectory of the global airline industry is pretty much like that of an aircraft. At times it takes off for the high skies and at times, it dips to ground levels. 


Airline Industry

In between these highs and lows, lies the story of the industry of its survival, of the new and emerging trends that fuel its growth. 

Brand Equity

A number of leading global airlines have taken off on their 'social' flight and some are indulging in novel ways to engage with customers to build lasting relationships with them. Yes, it does mean stepping out of the corporate comfort zone and engaging real-time with the customer, but that's a feat airlines will have to achieve if they want to enhance brand equity and get a mind share of today's customer. While some airlines have taken a lead in engaging with customers on social media and social media management, others are still wetting their feet. Among the recent innovative airline social media campaigns and initiatives are Virgin Atlantic's (VA) 'Looking for Linda', an interactive contest that got customers hooked with its unique concept; KLM's 'Meet & Seat' service where fliers can select seats alongside fellow passengers based on mutual interests in their social media profiles; and British Airways' Facebook application called 'Perfect Days' that encourages travelers to share a travel wish list and itinerary via a Facebook. 

The Brand tells you all

As social media takes precedence in the overall customer relationship management pie, airlines will need to look at building a large and robust resource pool that can respond to customer queries, complaints, posts and tweets round the clock. 
As studies indicate, today the volume of social media communication for some of the world's leading airlines, ranges between 15,000 – 200,000 tweets and between 60,000 – 1,000,000 Facebook fans, but in the near future, the numbers will increase phenomenally. And as BBC presenter Nik Gowing observes in his study, 'Skyful of Lies and Black Swans', there is still a long way to go before airlines can actually become competent in the social media management. It will thus, make strategic sense for airlines to partner with providers that can provide them with a readymade resource pool of social media experts and technology platforms that help enhance brand equity on social media.

Online Medium

The online medium – the Internet, represented by online travel agencies and Websites in the airline business, is today a powerful revenue generator for airlines. As indicated by market research data, almost 75 percent of air tickets today are bought online. e-Commerce and automation of business processes such as web check-in have largely enhanced the convenience of air travel. Added to that is the increasing popularity of the smart phone, which is expected to play an active role in customer relationship management and revenue generation in the time to come.
Airline Business

No matter how strong the online channel becomes, the offline channel or the airline customer service contact center will still continue to be a critical touch point between the airlines and its passengers, thanks to the 'personal' touch it brings. For many service-related complaints and challenges, passengers still prefer to 'speak' with a customer service agent. In many instances, customers often drop off from making an online purchase of air tickets or travel packages because of technical errors, slow Website speed, or during the billing process using debit / credit cards. Such customers can be retained by the intelligent convergence of the online and offline channels, either by the smart placement of the customer service contact center number or by activating a click-to-call feature either on the airlines’ Website or on the travel agencies' Websites. Where the online channel fails, the offline channel – the customer service contact center can take over smoothly to solve customer queries or problems.

Analytics

With the proliferation of channels, the data generated in each channel is multiplying by the minute. This huge pile of data is a gold mine that contains very crucial information on passenger profiles, choices and preferences that can be leveraged by airlines to develop product offerings, strike away product / service offerings that do not appeal to customers, monitor challenges faced by customers and provide customized solutions, predict customer needs and preferences by the analysis of historical data and effectively cross- and / or up-sell additional products or services. 
Perfect Analytics

All this and much more in terms of sales, marketing and customer service can be achieved with the help of analytics. With its ability to extract crucial information from a huge pile of data that helps businesses make sound business decisions, analytics is emerging as a strategic enabler for the airlines business. For the airline industry analytics assumes importance in the form of social media analytics,contact center and speech analytics and revenue model analytics (particularly in the proration process). 
An altimeter measures the height of an aircraft above sea level – a crucial piece of information for the aircraft to remain aloft. Analytics equips the airlines business with crucial insights, in that sense, analytics is emerging as an 'altimeter' that will help the airline business stay aloft.

Revenue

Inadvertently rising fuel prices, dull economic conditions and increasing competition are realities that are biting into the revenue generating potential of the global airlines business today. Airline companies are thus exploring newer ways of changing the course in revenue generation. Some of these strategies include tapping alternate revenue generating streams such as selling ancillary products and services across the value chain or stopping revenue leakage via the total revenue integrity route.


Revenue Inflow

The ancillary route is an important revenue generator for airlines today. According to a PwC report, the top five U.S. carriers generated more than US$ 12 billion in ancillary revenue during 2011. Services that are emerging as hot favorites in the ancillary services menu include paying for checked baggage, booking a preferred seat and wi-fi connectivity. Most airlines are faced with the problem of revenue leakage at various levels of the business and are now actively looking at reining in this challenge by initiating a total revenue integrity program. Airlines must look at total revenue integrity program that cuts across multiple processes including ticketing processes, e-ticketing, departure control and customer relationship management.

Regulation and Standardisation

Regulations and directives on standardization will continue to dominate the airline business environment now and in the future. Most of these regulations are related to finance and accounting, environment and consumer rights. For instance, while airlines in the European Union are penalized for emissions above the limit specified by regulatory authorities, American airlines are adapting to the new pricing rules set by the U.S. Department of Transportation, wherein airline companies will have to include all taxes and fees while advertising fares for their flights.
Airport Operations

While regulation envisages increased safety of passengers and improved sustainability of the business, compliance adds to the total cost of operations. It is a cost that airlines must bear on their own - without passing on to passengers. Since new regulations are a given for the global airlines industry, airlines must engage in a compliance program that can optimize business processes and transform operations. 
In a bid to ease the effect on various environmental factors on the revenue of the global airlines, the International Air Transport Association (IATA) has introduced a directive – the Simplified Interline Settlement (SIS) that aims to standardize and speed up the interline billing and settlement in the industry. Here again, as airlines take the plunge towards standardization of the interline billing and settlement process, they will need to carefully look for a partner and a program that will be cost-effective and help process optimization.

IATS - Aviation Academy


IATS - Aviation Institute

In a short span of time, IATS Aviation College has carved a name for itself in the travel arena by producing professionals of excellent calibre. Job potential in both Airports and Airlines has increased in recent decades. 
Mastering of communication skills, specialized training by Airline industry professionals and imparting efficient training programmes in travel formalities are the hallmarks of IATS education. 




For more details www.iats.in
Contact us on     info@iats.in
Call us on            +91 9947 45 9000




IATA Courses | IATS Aviation Institute

The International Air Transport Association (IATA) is a trade association of the world’s airlines. Consisting of 290 airlines, primarily major carriers, representing 117 countries, the IATA's member airlines account for carrying approximately 82% of total available seat miles air traffic. IATA supports airline activity and helps formulate industry policy and standards. It is headquartered in Montreal, Quebec, Canada with Executive Offices in Geneva, Switzerland.


IATA
IATA was formed in April 1945 in Havana, Cuba. It is the successor to the International Air Traffic Association, which was formed in 1919 at The Hague, Netherlands. At its founding, IATA consisted of 57 airlines from 31 countries. Much of IATA’s early work was technical and it provided input to the newly created International Civil Aviation Organization (ICAO), which was reflected in the annexes of the Chicago Convention, the international treaty that still governs the conduct of international air transport today. The Chicago Convention couldn’t resolve the issue of who flies where, however, and this has resulted in the thousands of bilateral air transport agreements in existence today. The benchmark standard for the early bilaterals was the 1946 United States-United Kingdom Bermuda Agreement.

International Air Transport Association
IATA has been described as "the world aviation cartel". IATA enjoyed immunity from antitrust law in several nations.At a time when many airlines were government owned and loss-making, IATA operated as a cartel, charged by the governments with setting a fixed fare structure that avoided price competition. The first Traffic Conference was held in 1947 in Rio de Janeiro and reached unanimous agreement on some 400 resolutions. In 2006, IATA entered into a consent decree with the United States Department of Justice related to alleged price fixing at its tariff conferences.

Operations

Safety

IATA states that safety is its number one priority. The main instrument for safety is the IATA Operational Safety Audit (IOSA). IOSA has also been mandated at the state level by several countries. In 2017, aviation posted its safest year ever, surpassing the previous record set in 2012. The new global Western-built jet accident rate became the equivalent of one accident every 7.36 million flights. 
Safety is prime

Future improvements will be founded on data sharing with a database fed by a multitude of sources and housed by the Global Safety Information Center. In June 2014 the IATA set up a special panel to study measures to track aircraft in flight in real time. The move was in response to the disappearance without trace of 
Malaysia Airlines Flight 370 on 8 March 2014.

Simplifying the Business

Simplifying the Business was launched in 2004. This initiative has introduced a number of crucial concepts to passenger travel, including the electronic ticket and the bar coded boarding pass. Many other innovations are being established as part of the Fast Travel initiative, including a range of self-service baggage options. 

Airline Business

An innovative program, launched in 2012 is New Distribution Capability.
 This will replace the pre-Internet EDIFACT messaging standard that is still the basis of the global distribution system /travel agent channel and replace it with an XML standard. This will enable the same choices to be offered to high street travel shoppers as are offered to those who book directly through airline websites. A filing with the US Department of Transportation brought over 400 comments.

Environment

IATA members and all industry stakeholders have agreed to three sequential environmental goals:
  1. An average improvement in fuel efficiency of 1.5% per annum from 2009 through 2020
  2. A cap on net carbon emissions from aviation from 2020 (carbon-neutral growth)
  3. A 50% reduction in net aviation carbon emissions by 2050 relative to 2005 levels.


Zero Carbon - Environment Friendly

At the 69th IATA annual general meeting in Cape Town, South Africa, members overwhelmingly endorsed a resolution on "Implementation of the Aviation Carbon-Neutral Growth (CNG2020) Strategy."
The resolution provides governments with a set of principles on how governments could:
  • Establish procedures for a single market-based measure (MBM)
  • Integrate a single MBM as part of an overall package of measures to achieve CNG2020
IATA member airlines agreed that a single mandatory carbon offsetting scheme would be the simplest and most effective option for an MBM.

IATA - Aviation Institute

IATS Aviation College, made its humble beginning in June 1996 at ADOOR, a bustling town in God's own country. We have started our prestigious training centre in THIRUVANANTHAPURAM in 2013 and our COCHIN centre was inaugurated in 2014.


IATS - Aviation Institute

In a short span of time, IATS Aviation College has carved a name for itself in the travel arena by producing professionals of excellent calibre. Job potential in both Airports and Airlines has increased in recent decades. 
Mastering of communication skills, specialized training by Airline industry professionals and imparting efficient training programmes in travel formalities are the hallmarks of IATS education. 
For more details www.iats.in
Contact us on     info@iats.in
Call us on            +91 9947 45 9000

Best IATA Institute | IATS Aviation Institute


Airports are massive and complex organisations. Paris Aeroport – one of the busiest airports in the world – describes itself as a ‘factory of the future’ – “Management on a daily basis of industrial processes such as the handling of thousands of pieces of luggage that come through our airports each day,” the Paris Aeroport website quotes.

Future Airport

It’s true that airports need to refine their processes with the exacting precision of advanced manufacturing to facilitate the smooth flow of people, baggage, and the aircrafts themselves. To achieve that, airports are heavily investing in the IoT and other smart technologies, looking to leverage the ability for technology to enhance efficiency, productivity, and security.

The Future Airport


 From sensors deployed throughout the airport to monitor and manage temperature and lighting, to RFID tags to better direct baggage to the correct aircraft, smart check-in kiosks and unmanned bag drops, cameras with facial recognition and predictive AI to heighten security, and unified communications to enable instant communication across the entire airport, technology is being used in ever-more complex and integral ways across the entire airport.A good example of the thinking that is going into these smart airport designs is Dubai International Airport. One of the growing hubs of airport traffic and commerce across the world, Dubai needed a new datacentre to handle the growth in demand that operations were putting on its systems, and the expected jump in numbers of passengers from 83.6 million in 2016 to 118 million by 2025.


Air Traffic Control

The airport selected the Huawei FusionModule 1000B prefabricated modular datacentre solution on the promise of a 99.98 percent availability and annual downtime of under 1.6 hours. As a prefabricated unit, the project could also be completed within 10 months, meeting Dubai Airport’s urgent need to upgrade their technology in a timely fashion.
Dubai International Airport then wasted no time in putting that technology to work in enabling a host of smart features within the facility, and because of the promise of near-complete availability, could use it as a platform to innovate on the airport’s critical processes. Now, passengers can complete the immigration process within seconds thanks to the Smart Gate service. Additionally, electronic boarding passes, as well as electronic bag tags, allow passengers to track their baggage throughout the journey.Another example is that :HUAWEI and Shenzhen Airport work together for the project of IATA's Future Airport, including the Airport  Intelligent Integrated Operational Center, Smart navigation lights, Visualized ground service, E2E self-boarding by FaceID, etc.


Future Service

The key principle behind smart airport design is in the creation of an “airport sensing layer” in which a blend of channels including eLTE, WiFi, and agile networks are used to enable Cloud-based unified communications, video, IoT, and big data platforms that blanket the entire airport. This is important in establishing the real time management of airports, which has previously been a challenge. With the number of flights at most airports increasing, precision handling of time and scheduling has become ever-more critical, and without that blanket of technologies over the airport, it makes it difficult to monitor the entire airport in true real time. AI is another critical technology innovation that is enabled through a Cloud-based smart airport solution. AI can be utilised for a wide range of applications, ranging from the basic (customer service) to the more mission critical; as airports fill up and scheduling becomes tighter, being able to apply predictive analytics to increase the operational efficiency on the airfield is a critical next step in keeping the airport running smoothly. Finally, investing in smart technology means that airports will be better placed to handle the future development of regulation in their space. 

Airport Operations

For example, on June 1, 2018, the IATA Resolution 753 came into effect
. This resolution was designed to reduce mishandling of luggage, and requires airports to track baggage at four separate key points – passenger handover, loading onto the aircraft, delivery to the transfer area, and the return to the passenger. Implementing the airport sensing layer is essential for airports to ensure they meet this news requirement in an efficient manner. Airports are highly regulated spaces, and as locations that effectively function as small cities (both in terms of the number of people that pass through them, and what occurs within them), the logistics involved in managing them is complex and wide in scope. Technology solutions, such as Huawei’s Smart Airport Visualized Operations Solution, are important in making sure that not only can the airport continue to score well on satisfaction surveys with customers, but it can meet its ever-changing and more technologically-driven regulatory requirements as well. As one of the global leaders in R&D, Huawei has a wide range of technology solutions to benefit enterprise and government alike. 

Aviation Career - IATS


IATS Aviation College, made its humble beginning in June 1996 at ADOOR, a bustling town in God's own country. We have started our prestigious training centre in THIRUVANANTHAPURAM in 2013 and our COCHIN centre was inaugurated in 2014. In a short span of time, IATS Aviation College Aviation College has carved a name for itself in the travel arena by producing professionals of excellent calibre. 


IATS Aviation College

Job potential in both Airports and Airlines has increased in recent decades. Mastering of communication skills, specialized training by Airline industry professionals and imparting efficient training programmes in travel formalities are the 
hallmarks of IATS Aviation College education. 




For more details www.iats.in
Contact us             info@iats.in
Call us on             +91 9947 45 9000



















Airport Operations | Airline Customer Service | IATS


IATS Aviation College, made its humble beginning in June 1996 at ADOOR, a bustling town in God's own country. We have started our prestigious training centre in THIRUVANANTHAPURAM in 2013 and our COCHIN centre was inaugurated in 2014.


Let them Fly - IATS Aviation Institute

In a short span of time, IATS Aviation College Aviation College has carved a name for itself in the travel arena by producing professionals of excellent calibre. Job potential in both Airports and Airlines has increased in recent decades. 

Airline Customer Service

Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Front line airline customer service professionals, such as ticket reservation staff, check-in and gate agents, and cabin crew, work in one of the most dynamic industries. Working as an airline customer service agent for an airline comes with some unique benefits, such as free air travel, but it can also be quite stressful when dealing with anxious passengers and hectic schedules on a daily basis. Whether you are working on getting those planes out on time at the gate or dealing with customers at the ticket counter, there are some essential duties that you likely will perform at some point in your career. Customer service agents who work at airport ticket counters are usually the first airline representative that passengers make contact with when arriving at the airport. In this role, you greet customers as you check them in, which entails verifying their identification and printing boarding passes. Many passengers will have luggage with them, and it will be up to you to identify which pieces need to be checked in, which can be taken aboard the plane and which will require an additional payment because of weight or because the passenger has exceeded the number of bags allowed by the airline. You might need to lift heavy luggage.

Airline Customer Service - A Career in the Sky

Your airline might assign you to work the gates inside the airport. In the gate area, you have a direct impact on whether the plane pulls back at its scheduled time. Boarding passengers in an orderly, but expeditious, fashion is your main duty. Doing this, however, means you will need to deal with customer questions and requests pretty quickly. This might include reassigning seats, processing first-class upgrade standby lists for the airline's loyalty program members and even selling some last-minute upgrades to customers who decide they want to sit in a premium cabin. As customers board, you will scan or verify boarding passes and take one last look at passengers’ carry-on bags to insure they are not too big for the overhead bins. When flights land, you will help deplaning passengers with questions about connecting flights or rebook them on new ones when they miss their scheduled connection. For agents who work at smaller airports, their duties often include attaching and detaching movable jetways to plane doors.

Customers are the important persons - Airline Customer Service



As a customer service agent, it is almost a guarantee that you will hear customer complaints and problems and it is up to you to resolve them. You might have a passenger who missed a connecting flight and needs new accommodations immediately, or you might need to issue meal vouchers to passengers of a flight that has been cancelled at the last minute. Despite the stress you may be under, you must always maintain a professional and courteous attitude. 


Give wings to the dream - Airline Customer Service

The major U.S. airlines tend to require their agents be at least 18 years old, possess a high school diploma or GED, and have a valid driver’s license. And since you will have access to secure areas of the airport, you will need to pass an extensive background check mandated by the federal government. The background check will include verification of past employment, residences and criminal history, among other things. Other common requirements include the ability to lift at least 70 pounds, a willingness to work holidays, weekends and nights. In some cases, prior customer service experience will be necessary. Speaking more than one language, while not required, often is a plus.

Conclusion

Students of IATS have made massive strides in many foreign countries such as America, Canada, Switzerland, England, Germany, Singapore, Australia, Greece, Spain and various Gulf countries. The powerful advancements made by former students in the international arena have helped IATS to reach great heights. Several students of IATS are now placed in most of the superior posts in domestic airports such as Trivandrum, Kochi, Calicut, Bangalore, Chennai, Hyderabad, Mumbai and Delhi. In addition to offering major IATA courses , IATS also offers several short-term courses.

For more details visit www.iats.in
Contact us on              info@iats.in
Call us on                  +91 9947 45 9000

Airport Operations | IATS Aviation College


IATS Aviation College, made its humble beginning in June 1996 at ADOOR, a bustling town in God's own country. We have started our prestigious training centre in THIRUVANANTHAPURAM in 2013 and our COCHIN centre was inaugurated in 2014.

IATA Aviation College

In a short span of time, IATS 
Aviation College Aviation College has carved a name for itself in the travel arena by producing professionals of excellent calibre. Job potential in both Airports and Airlines has increased in recent decades. 




Mastering of communication skills, specialized training by Airline industry professionals and imparting efficient training programmes in travel formalities are the hallmarks of IATS Aviation College education. 

Airport Operations

In a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organizations to more business-like entities. These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint.

Airport Operations

In these challenging times, and with emerging competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills. This course was prepared to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport. It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization. 
Airport operations demand the highest standards of safety, reliability, efficiency and comfort. Given a continuously growing demand for air traffic, a high concentration of movements and a limited place available to handle operations, it is required to implement optimised procedures and technologies and a close connection of all stakeholders. For instance: about 75,000 people employed by more than 500 companies ensure that up to 195,000 passengers are being carried every day at Germany’s biggest hub in Frankfurt.

A Career to Airport Operations

Attending this 3-day training course will provide you with a structured and practical introduction to all multifaceted aspects of airport operations; exploring the functional elements of an airport including a detailed explanation of aircraft operations, airside and landside processes as well as other topics of interest, such as flight planning, safety, maintenance, winter service, emergency and rescue management. 
If you are new to airport management or aerodrome operations, or have worked primarily in a specialised role only, and now wish to broaden your knowledge and understanding (perhaps to 
 meet a promotion requirement), this course is a comprehensive and in depth introduction. Specifically you will learn details about: the role of the airport and each of its components in the global aviation business; how different airports meet different market needs and have different requirements; aircraft operations from start-up to shut-down; operating aircraft and Aerodromes (ADR’s) in all weather conditions, including low visibility; safety management principles and how to protect the ADR and operations from threats, including obstacles and wildlife; and, the impact airport operations can have on the environment, and how these impacts can be reduced or eliminated. 

Types of Airport Operations

  • Air Traffic Control
Air traffic control (ATC) is the task of managing aircraft movements and making sure they are safe, orderly and expeditious. At the largest airports, air traffic control is a series of highly complex operations that requires managing frequent traffic that moves in all three dimensions. A "towered" or "controlled" airport has a control tower where the air traffic controllers are based. Pilots are required to maintain two-way radio communication with the controllers, and to acknowledge and comply with their instructions. A "non-towered" airport has no operating control tower and therefore two-way radio communications are not required, though it is good operating practice for pilots to transmit their intentions on the airport's common traffic advisory frequency (CTAF) for the benefit of other aircraft in the area. 
Air Traffic Control

The CTAF may be a Universal Integrated Community (UNICOM), MULTICOM, Flight Service Station (FSS), or tower frequency. 
The majority of the world's airports are small facilities without a tower. Not all towered airports have 24/7 ATC operations. In those cases, non-towered procedures apply when the tower is not in use, such as at night. Non-towered airports come under area (en-route) control. Remote and virtual tower (RVT) is a system in which ATC is handled by controllers who are not present at the airport itself. Air traffic control responsibilities at airports are usually divided into at least two main areas: ground and tower, though a single controller may work both stations. The busiest airports may subdivide responsibilities further, with clearance delivery, apron control, and/or other specialized ATC stations.
  • Ground Control
Ground control is responsible for directing all ground traffic in designated "movement areas", except the traffic on runways. This includes planes, baggage trains, snowplows, grass cutters, fuel trucks, stair trucks, airline food trucks, conveyor belt vehicles and other vehicles. 

Ground Control

Ground Control will instruct these vehicles on which taxiways to use, which runway they will use (in the case of planes), where they will park, and when it is safe to cross runways. When a plane is ready to takeoff it will be turned over to 
Tower Control. Conversely, after a plane has landed it will depart the runway and be "handed over" from Tower to Ground Control.
  • Tower Control
Tower control is responsible for aircraft on the runway and in the controlled airspace immediately surrounding the airport. Tower controllers may use radar to locate an aircraft's position in three-dimensional space, or they may rely on pilot position reports and visual observation. 
Tower Control

They coordinate the sequencing of aircraft in the traffic pattern and direct aircraft on how to safely join and leave the circuit. Aircraft which are only passing through the airspace must also contact Tower Control in order to be sure that they remain clear of other traffic.
For more details Visit www.iats.in
Contact us                 info@iats.in
Call us on                      +91 9947 45 9000